I just got my new Samsung Galaxy S and have finally defeated the MTP device driver error and CDC driver error! I am now connected to Kies. I can’t wait to start using this beast! It’s arguably one of the most powerful smart phones in existence thanks to its 4 inch super AMOLED screen, 1GHz processor with tweaked instruction sets and unrivalled graphics performance. However, it and/or the software PC suite appears to have a major flaw…
Connecting it to my PC through samsung kies software is a pain the proverbial donkey. A quick google of the issues reveals that I am not the only one by a long shot. I’m using 64 bit Vista (x64) but I suspect the method I used to get connected may work with 32bit (x86) too. At least people on message boards seem to be universally complaining about the same thing.
At this point I would like to say, this may not help you. There are a number of different versions of the same phone out there and thousands if not more pc, mac and other computer setups. Before you faff around with drivers, have you tried:
1. upgrading to the latest version of kies.
2. upgrading your version of .net (an MS windows component) to the latest from the Microsoft website.
3. trying a different usb port. The SGS seems very sensitive to voltage and different usb ports around your computer supply fractionally different voltages.
connecting….
In short, when I first connected the phone to my PC, I plugged in the Phone to the PC USB port and after twiddling thumbs for a while the PC tells me that the MTP device driver has failed. I assumed this was just going to be a driver issue, updated Kies to the latest version and tried again. Same result. Next I tried connecting the Phone in USB debugging mode. SUCCESS! Connection established… “Please turn off USB debugging mode, Kies does not support connection in this mode” followed by being swiftly booted by Kies. Not only that but there appeared to be no sign of the phone in Windows explorer either.
The next step was to open device manager on the PC. There was the MTP device, sure enough displaying an error. The usual step here is to right click and hit update drivers. This I duly did and was rewarded by a big fat nothing. It checked but then told me I was using the latest drivers already! Clearly not, because they weren’t working!